Browse through fact sheets, lists of transportation resources and, most importantly, Standard Trading Conditions.

CIFFA STCs (English)

June 15, 2021

Please note that the CIFFA Standard Trading Conditions may only be used by current CIFFA Regular Freight Forwarding Members of the Association.  Check to see if your Forwarder is a Member. Updated May 2021.

All Resources

24/7 contact numbers for all CBSA border offices in Canada

Resources October 06, 2021

The following resource list features the current 24/7 contact numbers for all CBSA border offices in Canada.


Resources August 25, 2021

A list of ground handlers has been compiled for CIFFA membership, showing their capabilities and services available for screening 100% of international air cargo transported on commercial aircraft, as per the ICAO (International Civil Aviation Organization) requirement.


Resources August 23, 2021

The contracting process is crucial for freight forwarders, not just to mark the start of a new business relationship, but as a method by which to manage one’s risk and avoid undue liability exposure. Much depends on having proper management controls in place from the outset to avoid common and unnecessary pitfalls. This best practice […]


Resources August 17, 2021

Best practices as proposed by FIATA PREVENTION OF CYBERCRIME FIATA Advisory Body Legal Matters (ABLM) has produced this best practice guide to assist both FIATA Association Members and Individual Members as well as the global logistics and freight forwarding industry at large. Legal issues are key for those operating in the area of freight forwarding […]

CIFFA eManifest Q&A

Fact Sheets / Whitepaper June 16, 2021

CIFFA takes the lead in delivering the nuances and intricacies of the CBSA’s eManifest program. Explore some of the important questions, considerations, and decisions that every forwarding organization will need to make.

CIFFA General Services Agreement

Resources June 16, 2021

The GSA (General Service Agreement) posted here outlines the general terms under which “the Forwarder” offers its services to “the Customer”.