Complimentary M2M Webinar: The Digital Freight Forwarder: Using Technology for your Competitive Advantage

Hosted by DF Alliance, you are invited to attend this complimentary webinar to Using Technology for your Competitive Advantage.

Discover how to transform your freight forwarding business with cutting-edge digital solutions, tackling industry challenges head-on while boosting efficiency, satisfaction, and revenue—all tailored to help Canadian forwarders overcome regulatory changes, port congestion, and evolving cross-border logistics challenges.

The webinar will explore the digital transformation of freight forwarding and how technology can address the industry’s most pressing challenges. 

We’ll focus on five key pain points:

1. complex documentation and compliance,
2. limited shipment visibility,
3. rate management complexity,
4. operational inefficiencies, and
5. customer relationship management.

We’ll discuss how innovative technology solutions can streamline processes, reduce errors, and improve overall efficiency for each challenge.

Our discussion will showcase how you can use an ERP system, advanced tracking tools, and automated rate management platforms to boost efficiency in freight forwarding operations. We’ll demonstrate how these technologies not only solve current problems but also open new opportunities for growth and customer satisfaction. 

By the end of this session, attendees will have a comprehensive understanding of how digital tools can transform their businesses. We’ll provide insights into implementing these solutions effectively, managing the transition to digital processes, and leveraging technology to enhance customer relationships.

Date: October 2, 2024 |12:00 – 13:00 ET

Presenters:

Ayaz Maqbool:

Ayaz is currently the Group Senior Vice President Digital Products Sales at DP World, one of the world’s largest port operators, where he focuses on commercializing digital products for the logistics and supply chain industry. With over 25 years of experience in the field, Ayaz has held various leadership roles in companies such as Emirates, Qatar Airways & Dubai World. He holds an MBA from Strathclyde Business School and has a strong track record of driving operational efficiency and improving customer satisfaction. In his free time, Ayaz enjoys socializing with friends and traveling with his family.

Mariia Slabenko brings extensive experience in the freight forwarding and shipping industry to her role. As a former freight forwarder, she understands the daily challenges faced by industry professionals and knows how to help them overcome these obstacles to grow their businesses. Mariia is committed to driving the digital transformation within the freight forwarding community through DFA membership, empowering more freight forwarders to embrace innovative solutions. She looks forward to guiding CIFFA attendees through the complexities of regulatory changes, port congestion, and evolving cross-border logistics, discussing the technologies that can give them a competitive edge in an increasingly digital landscape.

Amit Sharma brings extensive experience in the logistics and driven skilled CIFFA Certified, passionate about international trade and logistics with over 7 years of extensive experience in freight forwarding, 3PL, Inland transportation, procurement, logistics and supply chain management. Adept at developing and implementing commercial strategies in global logistics and supply chain. Amit is committed to driving the digital transformation within the freight forwarding community and empowering more freight forwarders to embrace innovative digital solutions.