CIFFA Course Instructors

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About our Instructors and Industry Experts

CIFFA instructors are dedicated industry professionals who are experts in their chosen fields. With years of experience in freight forwarding and teaching, our instructors teach classes and virtual workshops skillfully, and contribute countless hours to the maintenance of CIFFA's content and promotion of education in the industry.

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Passionate

CIFFA’s instructors ensure the learner experience is best in class.
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Professional

Our instructors work in the field and have first-hand experience.
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Seasoned Educators

Not just freight forwarders, our instructors are trained teachers.

Dom Cianflone

Dom Cianflone is an accomplished accounting instructor and sought-after speaker at Schulich. He has been appointed a Fellow Chartered Professional Accountant, a prestigious distinction awarded to CPAs who have demonstrated excellence in the profession. He is also a Certified Management Consultant, and operates his own boutique consultancy specializing in strategic management.

Sanjay J. Dhebar, MBA

Courses Taught:

Sanjay J. Dhebar, MBA is a highly rated faculty member with the Schulich Executive Education Centre, Schulich School of Busines at York University. He coaches and develops senior leaders in organizations including Four Seasons Hotel, Siemens, Hoffman La Roche, TD Bank, NN Group, Mercedes Benz, Samsung, Teva, and Sick Kids Hospital.

Ruth Snowden, PFF

Courses Taught:

Ms. Snowden was CIFFA’s Executive Director from 2008 to 2019, representing the freight forwarding industry in the Canadian and global arenas. During her 27 years in the international freight forwarding industry she held several senior operational, sales and executive roles.

Christian Sivière

Courses Taught:

Mr. Sivière has been involved with CIFFA since 2010 as a lecturer as well as a valuable industry expert resource. He holds the accredited trainer designation issued by the Québec Ministry of Employment.

Karen Plumley

CIFFA relies on Ms. Plumley’s expertise in process management and training while continuously working on improving CIFFA’s education programs.

Janet McKay

Ms. McKay has been a valuable resource for the education team at CIFFA and has provided her expertise in the writing of the Customs section of the CIFFA textbook.

Stephen McDermott

Stephen McDermott brings over 20 years of experience in learning and development with an emphasis on digital learning.  In addition to being responsible for the design and delivery of all CIFFA and TraversEd learning.  He is currently the Chair of the FIATA Logistics Institute (FLI) focusing on the global training of logistics professionals. Stephen also sits on several Program Advisory Committees (PAC) with CIFFA college partners.

Gavin Magrath, Barrister + Solicitor

Mr. Magrath regularly appears as a CIFFA lecturer on transportation law and legal liability. He has also been a valuable resource in reviewing CIFFA’s education material. 

Harmeet Kohli, PFF

Courses Taught:

Mr. Kohli has been a valuable resource for CIFFA in teaching workshops. His expertise lies in foreign exchange transactions, import, export, sourcing products, freight forwarding, customs laws, trade finance, international law, and international economics and finance.

Fred Grootarz

Courses Taught:

Mr. Grootarz’s extensive travels all over the world and his experience in moving freight to these areas have made him a valuable resource for CIFFA.  He is an instrumental contributor to the content in CIFFA textbooks.

Denis A. Couroux, PFF

Courses Taught:

Mr. Couroux, PFF, has been involved with CIFFA’s education since 2004, where he taught eastern region in class.

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