Dom Cianflone is an accomplished accounting instructor and sought-after speaker at Schulich. He has been appointed a Fellow Chartered Professional Accountant, a prestigious distinction awarded to CPAs who have demonstrated excellence in the profession. He is also a Certified Management Consultant, and operates his own boutique consultancy specializing in strategic management.
Sanjay J. Dhebar, MBA is a highly rated faculty member with the Schulich Executive Education Centre, Schulich School of Business at York University. He coaches and develops senior leaders in organizations including Four Seasons Hotel, Siemens, Hoffman La Roche, TD Bank, NN Group, Mercedes Benz, Samsung, Teva, and Sick Kids Hospital.
Sanjay is an adjunct member of faculty at the Schulich School of Business and the University of Salzburg Business School in Austria. Sanjay’s teaching focus includes sales, marketing and strategy. In 2019 and 2020, Sanjay was nominated for a Schulich teaching excellence award as a top Faculty member. As well Sanjay has released his first book in 2019 titled “Toolbox for Performance Driven Leaders”.
Ms. Snowden was CIFFA’s Executive Director from 2008 to 2019, representing the freight forwarding industry in the Canadian and global arenas. During her 27 years in the international freight forwarding industry she held several senior operational, sales and executive roles. She is actively engaged with the Canada Border Services Agency’s (CBSA) eManifest initiatives, contributes to Transport Canada programs, leads many of CIFFA’s Working Groups and is a frequent guest speaker at industry events. In retirement, Ms. Snowden continues to be a key contributor to the content creation and update of all CIFFA textbooks and educational material, along with teaching a variety of instrumental industry courses.
Mr. Sivière has been involved with CIFFA since 2010 as a lecturer as well as a valuable industry expert resource. He holds the accredited trainer designation issued by the Québec Ministry of Employment. Mr. Sivière looks back to over 35 years in international freight forwarding. His career began in Bordeaux, France, and continued in Canada (first in Halifax, then in Montréal). He has been involved in imports and exports via all modes of transport, in operations, sales and management positions, working as a consultant and in multinational freight forwarding companies.
CIFFA relies on Ms. Plumley’s expertise in process management and training while continuously working on improving CIFFA’s education programs.
Ms. Plumley has been working at Kuehne + Nagel International Inc. as the Canadian National User and System Coordinator, the National Training and Quality Manager and the National Route Development Manager South America.
Currently Ms. Plumley manages the sea freight process for North America creating processes to ensure optimal standards are set and followed.
Ms. McKay has been a valuable resource for the education team at CIFFA and has provided her expertise in the writing of the Customs section of the CIFFA textbook.
Ms. McKay’s first job was at a small company called Dawson Customs Brokerage. After writing her customs brokers license, she managed both, the Interport Truck Terminal brokerage business and the Pearson Airport brokerage business, and later became the quality and training manager, developing and delivering courses in skills, product and systems and trained hundreds of employees from all parts of the logistics chain.
Ms. McKay is currently analyzing the brokerage and freight forwarding operations and identifying and implementing efficiency gains in the Industrial Engineering Department of UPS Supply Chain Solutions.
Stephen McDermott brings over 20 years of experience in learning and development with an emphasis on digital learning. In addition to being responsible for the design and delivery of all CIFFA and TraversEd learning. He is currently the Chair of the FIATA Logistics Institute (FLI) focusing on the global training of logistics professionals. Stephen also sits on several Program Advisory Committees (PAC) with CIFFA college partners.